How to Order
While you are looking at items you are interested in, click on the ‘Add to Cart’ button. Keep on doing this for each item you would like to purchase and receive a quote for.
Before submitting your cart, please provide us with as much detail as possible. Such as: contact number, postal address, special instructions. There is enough space for all of this.
Once we receive your web enquiry for your products or whatever else you like, we will process a Sales Order for you and send it via email to the address from which you sent your enquiry. We will include shipment fees per your instructions provided on this Sales Order.
Should you require amendment to your order, please communicate this back via email so that we can ensure your request will be attended to.
When you are happy with your pro-forma, please make payment into our bank account, which is indicated on the email with your Sales Order. Once your payment is REFLECTED in our bank account we will dispatch your package and email you your tracking/waybill number.
We do have the ability to do on-line payments but as this is a new web site idea for us we would like to see how busy it is first before investing in this system, if all goes well in the future we will activate on-line payments as you shop.
There are a number of options as below :
COURIER: We currently use Courier Guy, and have found their service reliable and reasonable. The cost of this service depends of the number of items ordered and what size envelope of theirs can accommodate the order. Pricing begins at R120.00 per package. Collection for these is 10 am each morning in Wilderness for delivery at depot at 6pm that evening.
COURIER/OVERNIGHT: We have no problem accommodating this option, but we will have to get a quote before hand. You can also organise your own courier to collect.
POSTNET to POSTNET : Postnet are currently offering 2-5kgs for R99 to major areas. We currently go to Postnet in George twice a week for deliveries. If you require overnight delivery this is R185.
For any other queries, please do not hesitate to contact us, we will try to assist where we can (arranging neutral points of collection, personal collection, lifts, etc).